FAQ

An account with ‘Pending’ status is currently awaiting approval from the Automation Things team. Please keep an eye our for an email or phone call!

We start processing quotes and orders right away. While most take less than an hour, others can take longer depending on the complexity of the project.

All of our products are shipped from our warehouse in Stevensville, Maryland USA.

Yes. However, we do not currently accept payment methods on Automation Things directly. Instead, we will contact you to confirm best pricing and delivery options with choice of payment before shipment.

We calculate our shipping cost based on weight and distance at time of shipment. If you’ve placed an order, we will contact you to confirm the best shipping method before payment is collected.

Please see our Returns Policy